Covid-19 Information and Current Operations

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Patagonia Burlington COVID-19 Response

In Good Health


Updated Every Friday: Cross State Travel Information

Our doors are open!*

We remain committed to our community and are here to support outdoor enthusiasts. Inspiring our community to get outside is what we do; and in these past months, we've had the opportunity to do so in more creative ways.

THANK YOU for your support during these past months. Your support has allowed us to continue to operate and serve our community.


RE-OPENING GUIDELINES:

STORE POLICIES

  • Occupancy limits for the store have been set - thank you for your patience as we keep you and our staff safe.
  • Hand sanitizer stations have been set up at the entrance, registers, and throughout the store.
  • Registers have been marked and additional signage added to help customers adhere to 6’ distancing guidelines.
  • Plexiglass has been installed at all registers.
  • We prefer you pay with a credit card at this time.
  • Our fitting rooms are now open.

IN ORDER TO ENTER THE BUILDING:

  • Wear a face covering over mouth and nose. We recognize that some people are unable to wear a mask - if this is the case, please let us know and we are happy to assist you outside the store using distancing protocols.
  • Use hand sanitizer.
  • Complete a brief verbal health screening.
  • Maintain social distancing.

ENTRANCES / EXITS

  • There will be one entrance and exit through the front door of the store, a sale associate will direct you when to enter and exit while maintaining 6' distancing.

CURBSIDE PICK-UP / ONLINE SHIPPING

  • We encourage you to still take advantage of contact-free curbside pick-up and online delivery with FREE shipping for orders over $75.

CLEANING

  • We have adjusted our hours so we can thoroughly clean all high touch surfaces in the morning, throughout the day, and when the store closes each day. Please refer to hours below.

RETURNS

  • We are currently accepting returns, warranties and worn wear. Please wash garments before dropping off for warranty repair.
  • Please note there are delays for warranty repair, which can take 8-12 weeks and 2 weeks for returns to process on credit card.

EVENTS

  • All events have been cancelled or postponed until further notice.

* Subject to change at any time. Please note some operations are limited.

shop@patagoniaburlington.com | 800-880-4780

Hours: Monday-Saturday: 10AM - 6PM, Sunday: 10AM - 5PM (subject to change)

Cross State Travel Information