Covid-19 Information and Current Operations

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Patagonia Burlington COVID-19 Response

In Good Health


We are excited that you are visiting Patagonia Burlington. We require everyone to use our hand sanitizer before entering the building. Masks must be worn over your nose and mouth at all times when you are inside our store. We require that you maintain 6-foot social distancing at all times. Groups of family and friends can form obstacles for staff and other guests' safety. We also ask that everyone reviews and answers "NO" to the four screening questions from the CDC prior to entering the building. Those questions can be found by clicking here: COVID Screening and Mask Policy. As always, we are happy to ship and offer curbside pickup. Thank you for helping keep our Vermont community safe!


SAFETY GUIDELINES:

IN ORDER TO ENTER THE BUILDING:

  • Answer "NO" to all of our screening questions and follow our mask protocol found by clicking HERE. We recognize that some people are unable to wear a mask - if this is the case, please let us know and we are happy to assist you outside the store using distancing protocols.
  • Use hand sanitizer.
  • Maintain social distancing.

ENTRANCES / EXITS

  • There will be one entrance and exit through the front door of the store, a sale associate will direct you when to enter and exit while maintaining 6' distancing.

STORE POLICIES

  • Occupancy limits for the store have been set - thank you for your patience as we keep you and our staff safe.
  • Hand sanitizer stations have been set up at the entrance, registers, and throughout the store.
  • Registers have been marked and additional signage added to help customers adhere to 6’ distancing guidelines.
  • Plexiglass has been installed at all registers.
  • We prefer you pay with a credit card at this time.
  • Our fitting rooms are now open.

CURBSIDE PICK-UP / ONLINE SHIPPING

  • We encourage you to still take advantage of contact-free curbside pick-up and online delivery with FREE shipping for orders over $75.

CLEANING

  • We have adjusted our hours so we can thoroughly clean all high touch surfaces in the morning, throughout the day, and when the store closes each day. Please refer to hours below.

RETURNS

  • We are currently accepting returns, warranties and worn wear. Please wash garments before dropping off for warranty repair.
  • Please note there are delays for warranty repair, which can take 8-12 weeks and 2 weeks for returns to process on credit card.

EVENTS

  • All events have been cancelled or postponed until further notice.

* Subject to change at any time. Please note some operations are limited.

shop@patagoniaburlington.com | 800-880-4780

Hours: Monday-Saturday: 10AM - 6PM, Sunday: 10AM - 5PM (subject to change)

Cross State Travel Information